1. Acceptance of Terms
By accessing or using GlassHouse ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the Platform. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.
2. Eligibility
To use GlassHouse, you must:
- Be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
- Not be located in a jurisdiction where online gambling is prohibited
- Not be a politically exposed person (PEP) or on any sanctions list
- Have the legal capacity to enter into binding agreements
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use. One account per person is permitted; multiple accounts will result in termination and forfeiture of funds.
4. Deposits and Withdrawals
All deposits and withdrawals are processed in cryptocurrency. You are responsible for ensuring the accuracy of wallet addresses. Transactions on the blockchain are irreversible. We reserve the right to:
- Request identity verification before processing withdrawals
- Set minimum and maximum deposit/withdrawal limits
- Delay withdrawals pending security review
- Refuse transactions suspected of money laundering or fraud
5. Gaming Rules
All games on GlassHouse are provably fair. Game outcomes are determined by cryptographic algorithms that can be independently verified. By placing a bet, you accept the game rules and acknowledge that gambling involves risk of loss. We are not responsible for losses incurred during gameplay.
6. Prohibited Activities
You agree not to:
- Use bots, scripts, or automated systems to interact with the Platform
- Exploit bugs, glitches, or vulnerabilities
- Collude with other users to gain unfair advantage
- Use the Platform for money laundering or other illegal activities
- Attempt to reverse engineer or hack the Platform
- Harass other users or staff
7. Limitation of Liability
GlassHouse is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount you have deposited in the past 12 months.
8. Termination
We may suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, you may withdraw any remaining balance subject to our verification procedures, unless funds are suspected of being connected to prohibited activities.
9. Dispute Resolution
Any disputes shall be resolved through binding arbitration in accordance with applicable rules. You waive any right to participate in class action lawsuits. For complaints, contact our support team first for resolution.
10. Contact
For questions about these Terms of Service, please contact us at legal@glasshouse.casino