Gambling Should Be Entertainment
If gambling stops being fun, it's time to stop. Never gamble with money you cannot afford to lose. If you or someone you know has a gambling problem, please seek help.
Our Commitment
GlassHouse is committed to promoting responsible gaming and providing a safe environment for our players. We believe gambling should be an enjoyable form of entertainment, not a way to make money or escape problems. We provide tools and resources to help you stay in control.
Know the Signs
Problem gambling may include:
- Spending more money or time gambling than you can afford
- Chasing losses or gambling to win back money
- Borrowing money or selling possessions to gamble
- Neglecting work, family, or other responsibilities
- Lying about gambling habits to friends or family
- Feeling restless or irritable when not gambling
- Gambling to escape problems or relieve negative feelings
- Failed attempts to cut back or stop gambling
Self-Exclusion
If you need a break from gambling, you can request self-exclusion from GlassHouse. During the exclusion period, you will not be able to access your account or place bets. Self-exclusion periods range from 24 hours to permanent. To request self-exclusion, contact our support team.
Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account. Once a limit is reached, you will not be able to deposit more until the period resets. Decreasing limits takes effect immediately; increasing limits has a 24-hour cooling-off period.
Tips for Responsible Gaming
- Set a budget before you start and stick to it
- Set time limits for your gaming sessions
- Never chase your losses
- Don't gamble when upset, stressed, or under the influence
- Take regular breaks
- Balance gambling with other activities
- Never borrow money to gamble
- View gambling as entertainment, not income
Get Help
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support:
Gamblers Anonymous
www.gamblersanonymous.orgNational Council on Problem Gambling
www.ncpgambling.orgGamCare
www.gamcare.org.ukBeGambleAware
www.begambleaware.orgUnderage Gambling
GlassHouse strictly prohibits underage gambling. You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use our platform. We verify age during registration and may request additional verification at any time. If we discover an underage user, the account will be immediately closed and all funds forfeited.
Contact Support
Our support team is available 24/7 to help with responsible gaming concerns. Contact us at support@glasshouse.casino